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Privacy Policy
R3 Body Recovery

Last updated: October 2025

 

1. Introduction

  • This Privacy Policy explains how R3 Body Recovery (“we”, “our”, “us”) collects, uses, stores, and protects personal information when you visit www.R3BodyRecovery.com or interact with our services.
     

  • We are committed to safeguarding your personal data and complying with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

  • By using our website, you agree to the terms of this Privacy Policy.

 

2. Data controller

R3 Body Recovery acts as the data controller for personal data processed through this website.
Contact details:

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3. Personal data we collect

We may collect and process the following categories of personal data:

Information you provide directly

  • Name

  • Email address

  • Telephone number

  • Appointment booking details

  • Any information submitted through contact forms or email correspondence

Automatically collected information

  • IP address

  • Device identifiers

  • Browser type and operating system

  • Website usage data through cookies and analytics tools

Special category data
If you provide health-related information as part of appointment booking or service requests, we will only process such data with your explicit consent and solely for delivering our services.

 

4. How we use your personal data

We process your data for the following purposes:

  • Responding to enquiries or providing requested services

  • Managing and confirming bookings and appointments

  • Improving website performance and user experience

  • Sending operational communications

  • Maintaining security and preventing fraud

  • Compliance with legal or regulatory obligations

We do not sell or rent your personal information to third parties.

  • 5. Legal basis for processing

We rely on one or more of the following legal bases:

  • Performance of a contract or steps prior to entering into a contract

  • Legitimate interests (for business operations, security, and analytics)

  • Consent (particularly for marketing communications or special category data)

  • Legal obligations

Where processing is based on consent, you may withdraw consent at any time.

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6. Cookies and analytics

We use cookies and similar technologies to analyse website performance and improve user experience. You can manage cookie preferences through your browser settings.

 

7. Sharing your information

We may share your data only with trusted third parties, such as:

  • Website hosting providers

  • Booking and payment system providers (if applicable)

  • Email service platforms

These service providers act under strict contractual data protection obligations and cannot use your personal data for their own purposes.

 

8. International data transfers

If any data is transferred outside the UK, appropriate safeguards will be implemented, such as UK-approved Standard Contractual Clauses, to ensure your information remains protected.

 

9. Data retention

We retain personal data only as long as necessary to fulfil the purposes described above, including legal, accounting, or reporting obligations.
Health-related or special category data is retained only for the minimum period required to provide the requested services.

 

10. Your data protection rights

Under UK GDPR you have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Restrict or object to processing

  • Request transfer of your personal data to another provider

  • Withdraw consent where applicable

To exercise these rights, please contact us using the details in Section 2.

You also have the right to lodge a complaint with:
Information Commissioner’s Office (ICO)
www.ico.org.uk

 

11. Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, or disclosure.

 

12. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time. Any material changes will be posted on this page with an updated “Last updated” date.

 data only with trusted third parties, such as:

  • Website hosting providers

  • Booking and payment system providers (if applicable)

  • Email service platforms

These service providers act under strict contractual data protection obligations and cannot use your personal data for their own purposes.

 

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